Pickup availability: Monday, Wednesday and Friday only.

Refund & Cancellation Policy

Returns

As our products are food items, returns are not accepted once the order has been delivered.

If your order arrives damaged, incorrect, or missing items, please contact us within 24 hours of delivery with:

  • A clear photo of the product
  • A photo of the packaging
  • Your order number

We will review the issue and provide a refund if approved. Please note that the original shipping fee is non-refundable, and customers are responsible for the safe return of the product if required.

Order Cancellation

Orders may be cancelled only before they have been processed or dispatched. Once an order has been confirmed and prepared for shipment, cancellation requests cannot be accommodated.

To request a cancellation, please contact us as soon as possible and provide your order number and details.