Pickup availability: Monday, Wednesday and Friday only.

Privacy Policy

At Troop Mushrooms, we value your privacy and are committed to protecting the personal information you provide when visiting our website, placing an order, or using our services (collectively, the “Services”). By using our Services, you agree to the collection, use, and disclosure of your information as described in this policy.

1. Information We Collect

We collect information to provide and improve our Services, process your orders, and communicate with you. This may include:

Information You Provide Directly:

  • Name, email address, phone number, shipping and billing address
  • Order details, payment confirmation, and account login information
  • Customer support communications and messages

Information Collected Automatically:

  • Device and browser information, IP address, network details
  • Pages visited, items viewed, items added to cart, and other usage data
  • Cookies, pixels, and similar tracking technologies

Information from Third Parties:

  • Shopify, our payment processors, and delivery partners
  • Third-party services for marketing or analytics purposes

2. How We Use Your Information

We use the information we collect to:

  • Process Orders and Deliver Products: Manage and fulfill your purchases, provide order updates, and arrange shipping
  • Communicate with You: Respond to inquiries, provide customer support, and send important notifications about your account or orders
  • Marketing and Promotions: Send promotional emails or messages if you have opted in
  • Security and Fraud Prevention: Detect, investigate, and prevent fraud or unauthorized activities
  • Improve Our Services: Analyze usage data to enhance your shopping experience

3. How We Share Your Information

We do not sell or rent your personal information. Your data may be shared with:

  • Vendors and service providers, such as Shopify, payment processors, and courier partners, to fulfill orders
  • Marketing partners for advertising or promotions (with your consent)
  • Our affiliates, in connection with business operations
  • Legal authorities, when required by law, to protect rights, property, or enforce terms of service
  • We are not responsible for third-party websites linked from our site. Please review their privacy policies if you access them.

4. Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your preferences and actions
  • Analyze website usage
  • Improve and optimize our Services
  • Display tailored advertising (with your consent)
  • Most browsers accept cookies by default, but you can manage or block cookies through your browser settings. Blocking cookies may affect your experience on our Site.

5. Security and Retention

We take reasonable steps to protect your information but cannot guarantee perfect security. Information is retained only as long as necessary to provide Services, comply with legal obligations, or for legitimate business purposes.

6. Children’s Privacy

Our Services are not intended for children under 16 years old, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us to request deletion.

7. Your Rights

You may:

  • Access and review your personal information
  • Request corrections to inaccurate information
  • Request deletion of your personal information, subject to applicable law

8. Updates to This Privacy Policy

We may update this policy to reflect changes in our practices, legal requirements, or business needs. Any updates will be posted on this page with a new “Last Updated” date.



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